Privacy Policy

• Order information — name, shipping address, email, phone, and order details you provide at checkout.
• Payment information — handled by the payment provider used to complete your order. This website does not collect or store card numbers.
• Customer support messages — the content of messages you send us email or phone.
• Contact form messages — your name, email, optional order number and message, sent through our Contact page.
• Usage data — IP address, browser type, pages viewed and referring URL, collected through hosting logs and Google Analytics.

• To fulfill, ship, and support your orders.
• To reply to your inquiries.
• To contact you about your order if needed (for example, a delay or an address problem).
• To detect, prevent, and respond to fraud or abuse.
• To comply with legal obligations.

We do not sell personal information, we do not run advertising or cross-site tracking pixels, and we do not send marketing email to people who did not ask for it. Google Analytics is used only for anonymous visit statistics, never for advertising.

We share information only with the service providers that make the store work:

• Stripe — payments.
• Shipping carriers USPS and UPS — delivery.
• Our website hosting and database providers — to run the store and store orders and messages.
• Google Analytics — anonymous usage statistics.

Each receives only what it needs to do its job. We never sell personal information. We may also disclose information where the law requires it.

We use local storage to run the cart and Google Analytics cookies for visit statistics. We do not use advertising or cross-site tracking cookies. See our Cookie Policy for the full list. You can block cookies in your browser settings or install Google's opt-out browser add-on.

You may request a copy, correction, or deletion of your personal information by emailing contact@ideora.shop. We normally acknowledge requests within one business day and complete them within 30 days. You can also ask us to stop emailing you anything other than messages about an order you have placed.

We retain order records for as long as required by U.S. tax and consumer-protection law, and customer support messages for up to 24 months. After that they are deleted.

The Site runs over HTTPS, no card numbers are collected on this website, and access to order records is limited to the people who run the store.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If any part of this policy or the Site is difficult to access, see our Accessibility Statement — we will help by email or phone.

If we change how we handle personal information, we update this page and change the date at the bottom.