Customer information
Terms & Conditions
The plain-language terms that apply when you use this website and order from us.
At a glance
- Seller
- Ideora, independent online bookstore
- Retail location
- None — we operate entirely online
- Currency
- All prices in USD
- Shipping
- Free, United States only
- Returns
- 14 calendar days from delivery
- Governing law
- State of Florida, United States
The store
Ideora is an independently operated online bookstore based in the United States. We resell brand-new books sourced from publishers, distributors, and wholesale suppliers; we are not a publisher. 357 Passage Drive, Fleming Island, FL 32003, United States is our mailing and returns address. It is not a retail store and is not open to visitors — Ideora operates online only.
Orders
An order is an offer to buy. We accept your order when payment is confirmed; the order number shown after checkout is your record. We reserve the right to refuse or cancel any order — for example, if a product is mispriced, out of stock, or suspected fraudulent. If we cancel a paid order, you receive a full refund.
Pricing
Prices are listed in USD and may change. The price shown at the time you place your order is the price you pay, with no hidden fees added afterwards.
Shipping, returns, payment, and cancellations
See our Shipping Policy, Return & Refund Policy, Cancellation Policy, and Payment Policy — those documents are part of these Terms. Our Privacy Policy, Cookie Policy, and Accessibility Statement also apply to your use of the Site.
Product descriptions
We list the exact edition we ship, identified by its ISBN. If you receive a different edition, contact us for a free replacement or full refund.
Acceptable use
You may not use the Site to harm others, infringe intellectual property, or attempt to gain unauthorized access to systems.
Intellectual property
The Site name, logo, design, and copy are owned by Ideora. You may not copy or reuse them without our written permission. Book covers, titles and trademarks remain the property of their respective publishers and authors.
Support
Customer support is available Monday–Friday, 9:00 AM – 6:00 PM (ET) by email and phone. We normally reply within one business day.
Limitation of liability
To the maximum extent allowed by law, Ideora's total liability arising from your use of the Site or any order is limited to the amount you paid for that order.
Changes to these Terms
We may update these Terms. The version published on this page at the time you place an order is the version that applies to that order.
Governing law
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules.
Questions about this policy?
We answer every message ourselves and normally reply within one business day.
- Email: contact@ideora.shop
- Phone: +1 904-209-9387 (Monday–Friday, 9:00 AM – 6:00 PM (ET))
- Mailing & returns address: 357 Passage Drive, Fleming Island, FL 32003, United States
Last updated: September 23, 2026 · Ideora, an independently operated online bookstore in the United States.